You can email your queries to firstname.lastname@example.org. Write to us and we will revert to you within 48 hours.
You shall receive a message from our delivery partner containing details of the delivery with periodic updates, until the shipment has been delivered. You may track the delivery of your package using the order tracking option.
For every delivery zone, there is a minimum delivery time, as given in the below table:
|Zone A||within Chennai||2|
|Zone B||within Tamil Nadu||3|
|Zone C||Metropolitan Cities (e.g. Bengaluru, New Dehli, etc.)||3|
|Zone E||North East, Jammu and Kashmir||7|
|Zone D||Rest of India||5|
Orders with a total order value exceeding Rs. 250 will be eligible for free shipping. All other orders have a flat shipping charge of Rs. 50.
Currently we do not have a gift pack. Stay tuned, though!
Payment gateway’s policy stipulates that once a refund has been approved It takes 5-7 business days for the refund to be credited to your bank account. Refunds will be credited back into the same bank account.
No, on account of Covid-19 Pandemic related safety measures we do not accept COD.
You may raise a request for the order cancellation before it is shipped by using cancel request option in my account
We request you to wait for 24 hours before reattempting.
If the payment is successfully transacted and you have received confirmation from Payment gateway we request you to mail us at email@example.com . We will look into it and get back to you at the earliest.
You shall get an order status mail from firstname.lastname@example.org