Refund policy
Shipping Policy
Fast and Reliable Shipping
At dazller.co.in, we strive to provide fast and reliable shipping to our valued customers. Confirmed orders will be shipped within 1-2 working days. However, please note that delivery times may vary based on factors such as product availability, geographic location of customers, shipping destination, and the courier partner's time-to-deliver in the customer's location.
Shipping and Handling Charges
Shipping and handling rates may vary based on product, packaging, size, volume, type, and other considerations. The shipping and handling charges will be clearly mentioned at the time of check out, so you will know about them before making payments. Rest assured, we make every effort to keep these charges as reasonable as possible.
Possible Delays in Delivery
While we strive to ensure timely delivery of your orders, please note that unforeseen incidents like rain, floods, or lockdowns due to pandemics or any other unforeseen events may cause delays in the receipt of ordered goods. In such cases, we appreciate your understanding and patience.
Return Policy
Quality Control Measures
At dazller.co.in, we take quality control seriously. Our products go through stringent quality control measures to ensure that they are correctly packed and free from any manufacturing defects. However, if you receive a wrong or damaged product, we are here to assist you with the exchange process.
Easy Return/Exchange Process
To initiate a return or exchange, please contact us at help@avl.co.in with product images (including all packaging, covers, and invoice) within 48 hours of receiving the delivery notification. Return/exchange requests are subject to inspection and checking by Team Dazller.
Eligible Conditions for Return/Exchange
We accept returns or exchanges for the following conditions:
- Wrong product delivered
- Expired product delivered
- Damaged product delivered (physical damage/tampered product or packaging)
- Incomplete order (missing products)
You need to report Non-Delivery of the order, within 48 hours of receiving the delivery notification by emailing us at help@avl.co.in.
Exclusions from Return/Exchange Policy
Please note that damages due to neglect, improper usage, or expected wear & tear will not be covered under our Exchange/Returns Policy.
Replacement Products
While we do not provide monetary refunds, we will send you a replacement product (exact or similar) with the earliest possible delivery, in case you are eligible for a return or exchange.
For further information, please refer to our comprehensive Terms and Conditions.